Privacy Policy
This Privacy Policy explains how Ferrionix collects, uses, and protects your personal data. We follow EU GDPR principles: transparency, minimization, and security.
1. What data we collect
We collect only data necessary to provide our services and respond to inquiries. This may include:
- Identity & contact: name, email, company name (if provided).
- Project details: messages, requirements, attachments you send us.
- Technical data: basic device/browser info, IP address (via server logs).
2. How we use your data
We use personal data strictly for legitimate business purposes, such as:
- Responding to your requests and inquiries.
- Providing and improving our services.
- Preparing proposals, invoices, and project documentation.
- Maintaining security and preventing abuse.
3. Legal basis (GDPR)
We process your data under one or more of the following legal bases:
- Contract: to perform services you request.
- Legitimate interest: to communicate, maintain security, and improve operations.
- Consent: where explicitly requested (e.g., optional marketing).
- Legal obligation: compliance with accounting or regulatory requirements.
4. Cookies & analytics
We may use essential cookies for site functionality. If analytics are enabled, we use privacy-friendly configuration and minimize data. You can control cookies via your browser settings.
Tip: If you want a strict “no-tracking” policy — we can run the site without third-party analytics at all.
5. Sharing & third parties
We do not sell your data. We may share it only when required to deliver services, for example with hosting providers, email services, or payment providers — strictly on a need-to-know basis.
6. Data retention
We retain personal data only as long as needed for the purposes described above, or as required by law (e.g., accounting). When no longer necessary, data is deleted or anonymized.
7. Your rights (EU GDPR)
If you are located in the EU/EEA, you may have the right to:
- Access your personal data.
- Correct inaccurate or incomplete data.
- Request deletion (“right to be forgotten”), where applicable.
- Restrict or object to processing in certain cases.
- Data portability (where legally applicable).
- Withdraw consent at any time (if consent is the basis).
To exercise these rights, contact us at [email protected].
8. Security
We implement reasonable technical and organizational measures to protect your data, including access control, encryption in transit (HTTPS), and secure storage practices. No method of transmission is 100% secure, but we treat security seriously.
9. Changes to this policy
We may update this Privacy Policy as needed. The latest version will always be available on this page, with the effective date updated accordingly.
Questions? Contact us at [email protected]. For project-specific terms, refer to the Software Development Agreement.